Directory:Karen Perkins

Karen Perkins
Karen Perkins (2007)
Residence	[[City:=Fort Worth|Fort Worth]], [[State_Name:=Texas|Texas]], [[Country_Name:=United States|USA]] Template:Country data US
Born
Occupation	Vice President
Contact

Karen Perkins, Senior Vice President of V-Rooms

Karen Perkins has been with [[Directory:Due Diligence Online|Due Diligence Online], LLC since February 2007. She is the Senior Vice President.

Her roles include senior operational management responsibilities, such as account management, customer service, training and procedural documentation development; joint marketing and sales management responsibilities, including web site development, brand and collateral development, webinar and conference presentations, and advertising; technology management, such as technical support, application design, development and implementation; and human resource and corporate finance.

Professional Experience

Senior Business Analyst TandyBrands Accessories, Inc. – Arlington, Texas – August 2006 to February 2007

Independent Contractor – Training, Project Management and Web Design Projects Due Diligence Online, LLC – Atlanta, Georgia – January 2006 – present

Web Design Clear Technologies, Inc Computer Software industry June 2006 – July 2006 ( 2 months)

· Designed, created and maintained several corporate websites using Macromedia Studio MX software

· Designed and created multiple multi-media pieces including multimedia presentations, digital videos, and interactive on-line application tutorials.

· Designed, created and delivered all print and electronic communications for Girl Scout Council

· Created all press releases for print, radio and broadcast media for Girl Scout Program

Project Manager Afni, Inc. Afni, Inc. – Opelika, Alabama – April 2006 – July 2006 Computer Software industry April 2006 – July 2006 ( 4 months) verizonwireless.com support project

· Managed technology system implementations, change management and business process reengineering projects for multiple large accounts. Daily contact with customers, sales representatives, network consultants, project team, and management was required. Requirements definition, gap analysis, change management, project schedule and budget were key areas of responsibility.

· Delivered training courses, presentations and keynote addresses for clients, seminars and user groups

· Created course curriculums, outlines, and materials for software classes and client demonstrations

· Coordinated large customer/user-group events which included responsibilities for event planning and logistics

Professional Trainer eChalk

Web Mastering and BCIS (Business Computer Information Systems) Teacher Red Oak High School – Red Oak ISD – Red Oak, Texas –August 2002 – December 2005

· Developed lesson plans and delivered instruction to students in the areas of website design and development, graphic design, animation, desktop publishing, word processing, spreadsheet generation and usage, presentation development, database creation and management, and keyboarding.

· Developed and implemented new curriculum for Web Mastering course at ROHS

· Prepared and Delivered training sessions for teacher staff development

· Served as EChalk Site Administrator (district wide web-based communication solution)

· Served as conference presenter and trainer for Region 10 at TCEA 2004 and 2005

Lancaster Intermediate School – Lancaster ISD – Lancaster, Texas – November 2001 – May 2002 Computer Teacher

Girl Scouts Cross Timbers Council – Denton, Texas – January 2001 to October 2001 Director of Advancement

Geac Enterprise Solutions, Inc. – Irving, Texas – April 1997 to November 2000 Director of Services Marketing – July 2000 to November 2000

· Managed renewal and retention of professional service contracts with customers

· Coordinated sales and pre-sales efforts of software maintenance contracts with over 400 customers

· Developed and lead marketing campaigns for professional services and software maintenance

· Directed restructuring efforts for maintenance and consulting pricing programs

· Managed an international customer service and support division with call center and software distribution responsibilities.

· Designed a bonus/incentive compensation plan around target individual and team performance measurements to increase call center performance and motivate staff

· Developed and documented processes and procedures for internal MIS department to capture, track, complete and report on new project requests from user community which resulted in greater MIS departmental efficiency and greater customer satisfaction

Project Manager – April 1997 to April 1998 Kurt Salmon Associates – Atlanta, GA / Miami, FL / Kenosha, WI – June 1994 to April 1997

Education and Certification

TX Teaching Certification: Secondary Technology Applications and Business

           TX Educational Service Center/Region 10 – Teacher Certification & Preparation Program – 2002-2003

Auburn University - 1989 - Bachelor of Science in Business Administration / Accounting Lanett High School - 1985 - High School diploma - Honors program

External links

• V-Rooms Virtual Data Room the source for a V-Room
• Due Diligence Online